General Orientation/Reservation Questions
When can I make a reservation?
- First-Year students – Sign ups begin May 14 at 11:00am Pacific
- Students must complete the Pre-Orientation Planner Survey before they can make a reservation for a student session.
- Parent & Family Members (for both first-year and transfer students) – Sign ups begin May 14 at 11:00am Pacific
- Transfer Students – Sign ups begin June 4 at 11:00am Pacific
- Students must complete the Pre-Orientation Planner Survey before they can make a reservation for a student session.
Can I just show up to a student orientation session without making a reservation?
No. You must make a reservation to attend a specific session. This ensures that all of your test scores and transcripts are articulated on time in order to have proper academic advisement during the session.
Is New Student Orientation mandatory?
Yes, Orientation is mandatory for all new undergraduate students (first-years and transfers). The deadline to sign up for orientation is June 15 for first-year students and July 1 for transfer students.
Is there a cost for student and family orientation?
Yes, there is a fee for Orientation. Please see the appropriate program page on this site for additional cost details:
Are there costs for changing or cancelling my reservation? What if I don’t show up?
Yes, there is a fee for changing or cancelling a student session, as well as for any guest who does not show up for their reservation. Additionally, if you fail to cancel your session and do not attend orientation, you will be charged a cancellation / no-show fee. This is for both student and family orientation programs.
What if I am unable to attend orientation due to the orientation fee cost?
We offer financial assistance for both student and family orientation.
Students:
- Students who receive Pell-grant as a part of their Financial Aid offer will have their orientation fee fully covered. You will still see the charge posted on your account in late September / early October, but the full amount will be covered and reflected on your BruinBill account shortly afterwards. Please note that we will not cover any change fees, early arrival/extra night, travel-related, or staythrough costs for Pell-grant recipients.
- If you are not a Pell-grant recipient, but would like to request financial assistance with your orientation fee, please contact our office starting on May 14 at 11:00am for first-year students or June 4 at 11:00am Pacific for transfers to request financial assistance. You can contact our office at (310) 206-6685, or contact us through the MyUCLA Message Center (with UCLA login).
Families and Guests:
- If family members and guests would like to attend Parent & Family Orientation, but cost may be a barrier, please contact our office starting on May 14 at 11:00am Pacific to request financial assistance. Your student can submit this request for you as well. If your financial assistance request is approved, it can be utilized for all 14 Parent & Family Orientation sessions, including Spanish Family Orientation.
What if I can’t attend any of the Orientation Sessions?
If none of our available sessions work for you, you’ll need to contact our office to request an exemption starting May 14 at 11:00am for first-year students and June 4 at 11:00am for transfer students. Please contact our office at (310) 206-6685, or contact us through the MyUCLA Message Center (with UCLA login).
What is a legitimate reason for an orientation exemption?
Exemptions will only be made for extenuating circumstances. We do have options for financial assistance as needed. Exemptions will not be granted for school/work conflicts, summer courses, travel plans, or internships.
What if I am unable to attend orientation due to travel and vacation plans?
Orientation is mandatory for all new undergraduate students. We ask all students and families to refrain from establishing travel plans until you reserve your orientation session. With 12 first-year and 10 transfer orientation sessions to choose from, you can select one that works best for your schedule.
I‘m trying to switch to a different orientation session, but it’s full. What should I do?
Please contact our office. We will do our best to help. Please contact our office at (310) 206-6685, or contact us through the MyUCLA Message Center (with UCLA login).
What is the Pre-Orientation Module? (PROM)
The Preparing for New Student Orientation Module (PROM) is designed to introduce you to many of the resources you will find across campus before arriving for your New Student Orientation session. You will receive a link to the module in June, and it should be completed before attending your New Student Orientation session.
What is the Pre-Orientation Planner Survey?
The Pre-Orientation Planner Survey is a survey that must be completed before you can reserve your New Student Orientation session. The information provided will be used during orientation by your assigned New Student Advisor to help tailor your academic advising appointment to your needs and interests. The survey can be found on MyUCLA.
When can I expect an email details for my orientation?
Everyone should receive a confirmation email upon creating a reservation. Students will receive a reminder email about a week before their session, and a final check-in email 1-2 days before the session. Families will receive a reminder email 2-3 days before the session.
How do accommodations (dietary, language, disability, medical) work?
Students: When you make your orientation reservation, there will be a question about accommodations that you may need. Once you fill this out, the Center for Academic Excellence (CAE) will reach out to discuss your accommodations and what may be done. If you haven’t already, you may also want to fill out the CAE intake form on the First-Year New Bruin Checklist or Transfer New Bruin Checklist.
Families: When you make your orientation reservation, there will be a question about accommodations that you may need. We will try our best to meet your needs for Parent & Family Orientation.
Is there child-care available for parenting/guardian/caretaker students?
Yes! Through collaboration with the Students with Dependents Program (SwD) – CCAMPIS Grant and Youth Campus Rec, youth programming is available during select New Student Orientation sessions for students with children. Little Bruin care is available for children ages 5 to 10 years of age (ages 11-15 based on availability) during sessions 201-205; reserve your spot here: https://sa.ucla.edu/forms/p/LittleBruinCareNewAdmit26.
Please feel free to reach out to the Students with Dependents Program for support/resources at swd@saonet.ucla.edu or visit their website.
If you’re unable to reserve sessions 201-205 or you are a first-year student requesting childcare, please contact our office at (310) 206-6685, or contact us through the MyUCLA Message Center (with UCLA login).
How can I contact the New Student & Transition Programs department?
Our office hours are 9:00am-12:00pm, and 1:00pm-5:00pm Monday through Friday.
Phone: (310) 206-6685
For email communication please use the MyUCLA Message Center:
- For Students: with UCLA login
- For Families and Guests: without UCLA login

